Privacy Policy

Hicopia Privacy Policy

Last Updated: [Month/Day/Year]

At Hicopia, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (hicopia.com), make a purchase, or interact with our services.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Contact Details (name, email, phone number, shipping/billing address)

• Payment Information (credit card details via secure processors like Stripe/PayPal)

• Account Credentials (if you create a Hicopia account)

Non-Personal Information

• Device & Browser Data (IP address, cookies, browsing behavior)

• Order History & Preferences (purchase records, product interests)

• Marketing & Analytics (interactions with emails, ads, and social media)

2. How We Use Your Information

We use your data to:
✔ Process orders and provide customer support.
✔ Improve our website and personalize your shopping experience.
✔ Send marketing communications (if you opt in).
✔ Prevent fraud and enhance security.
✔ Comply with legal obligations.

We do not sell your personal information to third parties.

3. Data Sharing & Disclosure

We may share information with:

• Payment processors (e.g., PayPal, Stripe) to complete transactions.

• Shipping carriers (e.g., FedEx, DHL) for order delivery.

• Service providers (e.g., email marketing tools, analytics platforms).

• Legal authorities if required by law (e.g., fraud investigations).

4. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences (e.g., language, cart items).

• Analyze website traffic via tools like Google Analytics.

• Deliver targeted ads (you can opt out via browser settings).

You can disable cookies, but some website features may not function properly.

5. Data Security

We implement:
🔒 SSL encryption for all data transmissions.
🔒 PCI-DSS compliance for payment processing.
🔒 Regular security audits to protect against breaches.

Despite our measures, no online system is 100% secure. Please protect your account credentials.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Opt out of marketing emails (unsubscribe link in every email).

• Request data portability (e.g., export your order history).

• Withdraw consent (e.g., disable cookies).

To exercise these rights, contact service@hicopia.com.

7. Children’s Privacy

Our website is not intended for users under 13. We do not knowingly collect data from children.

8. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised "Last Updated" date.